Remplox is a strategic outsourcing partner helping global brands scale through customer support and business operations. We combine human expertise, AI, and technology to deliver seamless, scalable customer experiences.
Our Technology & AI Partners
"Our agents are skilled in empathy – our technology gives them superpowers."
Roshana Mallawaarachchi
Founder & CEO, Remplox
Our Solutions
Reinventing customer support, operations, and AI for better CX.
Omnichannel Support
We handle customer queries across email, chat, phone, WhatsApp, and social media — with consistent brand voice, fast response times, and 24/7 coverage options.
Technical Support
We resolve product and platform issues, manage tiered escalations, and maintain knowledge bases to fix problems quickly and accurately every time.
Sales & Revenue
We qualify leads, manage upsells and renewals, and drive steady outbound follow-ups to turn everyday conversations into measurable revenue growth.
Trust & Safety
We moderate content, investigate fraud and abuse, and run ongoing compliance checks to help keep your platform consistently safe and policy-aligned always.
Back Office Operations
Streamline your business operations with reliable support for data annotation and management, order and document processing, CRM, and administrative tasks.
AI Solutions
AI Chatbots
AI Voice Agents
Agentic AI
AI Copilot
Knowledge Management
Workflow Automation
Our Industries
CX solutions tailored to the unique needs of your industry.
Why Choose Remplox?
AI handles the process, Humans own the relationship, You measure the outcome.
What Our Clients Say
Real experiences. Measurable results. Lasting partnerships.
Launching our eCommerce brand with Remplox was a seamless experience. Their team helped us improve response times and customer satisfaction from day one.
Professional, responsive, and genuinely people-focused. Remplox helped us create a more structured and scalable customer support operation.
What stood out most was the speed, communication, and care their team brought to every customer interaction. Highly recommended for growing brands.
